FREE SHIPPING ON ALL U.S. ORDERS OVER $20

FAQs

Do you offer coupons or discounts? 

Yes! Who doesn't love a good sale? Be sure to sign up for our newsletter for special discounts, as well as follow us on Instagram for instant updates on sales, and markdowns. 

How quickly will my order ship?

Our products typically ship out within 3-5 business days of purchase. Please ensure the address is correct (including your Paypal address if you checkout with Paypal), as an incorrect address may significantly delay your order.

Expect all personalized blankets to take 2-4 weeks to arrive.

If you order a personalized item such as a minky lovey or blanket, along with ready to ship items such as bows or bibs, all items will ship within the 2-4 week time frame. Additional postage can be purchased to ship ready to ship items prior to shipping your blanket. Please reach out to us via email to arrange shipping. 

Cozy Cottontail provides tracking on all orders through USPS.com. We are not responsible for lost or stolen packages after they have been delivered by us to USPS. 

Do you have a return or cancellation policy?

Due to most every item being customized to each customers specifications, our products are not eligible for return. However, if there is a mistake made on our end we will gladly work with you to make it right. Please contact us with any issues and we'll work to resolve it as soon as possible!

How do I wash my items?

Cotton Bows - We recommend spot cleaning all of our bows! Simply use a toothbrush and gently scrub the stained area with warm water and a drop of dish soap. Then use warm water to get all the soap out, reshape your bow and lay to dry.

Minky Lovey's & Blankets - Wash in cold water, with no fabric softener on a delicate cycle. Hang to air dry or dry on very low heat. Never Iron, Minky will melt. Dyes won't fade, so feel free to treat and scrub stains. 

How do I customize a blanket?

1. Browse our favorite fabric site HERE
2. Use the search bar to search any fabric print, and choose your favorite one.
3. Once you've chosen your fabric, copy the link and send us an email to hello@cozycottontail.com with the fabric of your choice! 
4. Simply checkout with the desired size, and embroidery information.
5. We will send you a confirmation email with your fabric choices, and embroidery choices. Or you can email us and we would love to help you through the process!

What are the different sizes of blankets?

17" x 17" Lovey - A small security blanket that is perfect to carry around or comfort any child at any age.


36" x 36" Receiving Blanket - Full-sized receiving blanket for a newborn that transitions perfectly into a toddler blanket.


36" x 54" Children's Blanket - Fits crib mattresses, and is perfect for the toddler years and on.


54" x 54" Adult Blanket - The perfect size for teens to adults.

 

For FAQ about our bow subscription, please click HERE.

 

For more specific questions, email hello@cozycottontail.com